Guiding principles
The Transport Data Strategy is guided by principles which outline the right values and and behaviours for how we:
- create, use and consume data
- build Transport's data capabilities
- work with each other and our external partners.
These principles ensure that we:
- treat data appropriately from an ethical and security perspective
- focus on customers and results
- continue to collaborate and innovate
- respect and secure our customers' data and privacy
- deliver data capacity in a scalable and sustainable manner.
Transport recognises intellectual property as a valuable asset. In line with this, we democratise data with an “open-by-design” approach, treating each data asset in a way that best benefits the community.
Our guiding principles
Safe
We value the privacy of our customers and people. We minimise the risks associated with the use and sharing of data.
Ethical
Data use is only to benefit our customers, community and people. We are respectful of their rights including privacy and ethical use for decisions. We use AI responsibly, continually retesting outcomes to manage bias.
Customer centred
We take a customer and communities-centric view when using data to improve outcomes and experiences.
Valued
We treat data as a valuable asset.
Outcomes focused
We focus on enabling business, aligning to business needs and customer outcomes.
Collaborative
We co‑design solutions with our partners. It is the way we work with our customers, community, industry and across Government.
Innovative
We proactively look for new ways to improve the use of data. We lead the way in data capability.
Scalable
We apply data insights to a range of solutions, and in a repeatable way.
Sustainable
Our data solutions are reliable and automated to maximise efficiencies and avoid duplication.